Returns & Refunds Policy

In order to process a return or an exchange, please contact us for a return authorisation.

We accepts returns and exchanges within 7 DAYS of delivery. The returned items must be received in new, unused condition.

RETURNS, EXCHANGES & REFUNDS

We accept the return of products which were shipped out by us and if the item is faulty due to an error on our end (e.g. wrong item). Item(s) must be returned together with proof of purchase.

Please send us the 360 degree unboxing video while applying for returns/refunds/exchanges. 

To return an item, please contact us and we will generate a return authorisation for you. Returns are only accepted for items purchased directly from our website. The item(s) must be unused and in original packaging. To complete an exchange, place a new order for the item you would like. Please contact us with your order number and we will create a return authorisation for your previous item. 

Once we receive the return order, it will take 3-5 business days for a refund to appear on your statement. If 3-5 business days have passed and you still don’t see a refund, please feel free to contact us at admin@gossiptrends.in

Note - Please be informed that you have to pay for the return shipping fee. There is No Refund on Cash on Delivery (COD), you are only eligible for exchange with another product of the same price.

REQUIREMENTS FOR RETURNS

All returned products should be in the original packaging without any missing contents.

If you want to return the product then 70% of your order amount will be refunded as we deduct 30% for our courier and packing charges (For Prepaid Orders Only).

Refund processes could take up to 6-8 working days after the item is received.

We recommend adding a tracking number or delivery confirmation with your shipment to ensure your return is received.

There’s no refund on Tempered glass, only replacement can be done if a defective one is received.

To complete your return, we require a receipt or proof of purchase. Please contact our support team via support@oozkart.com for more information.

Please be informed that you have to pay for the return shipping fee.

INVALID REASONS

Buyer no longer wants the items - this is the most common example which we cannot honour if we want to continue offering great value at Gossip Trends®. The buyer should make sure he or she wants to buy the items before submitting an order, not after. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.

Buyer should be confident that he or she is ready to pay the asking prices before submitting an order. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.

CANCELLATIONS 

In the event you wish to cancel your order, please contact us. If the order has already shipped, we would be unable to stop the package.